Terms & Conditions
TERMS & CONDITIONS
These terms and conditions ('the Terms') govern the user's ('you' or 'your') use of the website us.antipodesnature.com ('the Website') and your relationship with:
(i) The Hut.com Limited (trading as: us.antipodesnature.com) whose registered office is at 5th Floor,
Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ; or
(ii) (a) if your purchase is made in United States dollars (USD) or Canadian dollars (CAD) and payment is made using a debit/credit/American Express card, with THGPP LLC (trading as:
us.antipodesnature.com) whose registered office is at 1209 Orange Street, Wilmington, County of New Castle, Delaware, 19801, USA;
(iii) (a) if your purchase is made in Australian dollars (AUD) and payment is made using a debit/credit/American Express card, with Skincarestore Australia Pty Limited (trading as:us.antipodesnature.com) whose office is at G01, 38 Atchison Street, St Leonards, NSW 2065
('we', 'our', or 'us'). Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. If you have any queriesregarding these Terms then please contact us.
By using the Website you agree to be bound by these Terms and authorize us to transmit information (included updated information) to obtain information from third parties, including butnot limited to, your debit or credit card numbers or credit reports to authenticate your identity, tovalidate your credit card, to obtain an initial credit card authorisation and to authorize individualpurchase transactions.
We reserve the right to: update these Terms from time to time and any changes will be notified to you via a suitableannouncement on the Website. It is your responsibility to check for such changes. The changes willapply to the use of the Website after we have given such announcement. If you do not wish toaccept the new Terms you should not continue to use the Website. If you continue to use theWebsite after the date on which the change comes into effect, your use of the Website indicatesyour agreement to be bound by the new Terms;modify or withdraw, temporarily or permanently, this Website and the material contained within (orany part) without notice to you and you confirm that we shall not be liable to you for anymodification to or withdrawal of the Website or its contents; anddisable any user identification code or password we have provided to you, whether chosen by you orallocated by us, at any time, if in our opinion you have failed to comply with any of the provisions ofthese Terms.
By using this Website, you warrant that: you are legally capable of entering into binding contracts;you are at least 18 years of age;the personal information which you are required to provide when you register is true, accurate,current and complete in all respects; and you are not impersonating any other person or entity. You will notify us immediately of any changes to the personal information by contacting ourcustomer service representatives via your “Account” or the “Contact Us” page onus.antipodesnature.com.
5. PROTECTING YOUR SECURITY
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order processagainst appropriate third party databases.We take the risk of internet fraud very seriously. With the volume of fraudulent credit cardtransactions increasing, we make every effort to ensure all orders are thoroughly checked using theinformation already supplied. There is a possibility we may contact you to make additional securitychecks and we ask for your co‐operation to enable us to complete them. We will not toleratefraudulent transactions and such transactions will be reported to the relevant authorities.By accepting these Terms you consent to such checks being made. In performing these checkspersonal information provided by you may be disclosed to a registered Credit Reference Agencywhich may keep a record of that information. You can rest assured that this is done only to confirmyour identity, that a credit check is not performed and that your credit rating will be unaffected. Allinformation provided by you will be treated securely and strictly in accordance with the DataProtection Act 1998, the UK Data Protection 2017 and the EU General Data Protection Regulation(2016/679).
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to:upload or transmit through the Website any computer viruses, Trojans, worms, logic bombs oranything else designed to interfere with, interrupt or disrupt the normal operating procedures of acomputer;upload or transmit through the Website any material which is defamatory, offensive or of anobscene character; andattempt to gain unauthorized access to our site, the server on which our site is stored or any server,computer or database connected to our site. You must not attack our site via a denial‐of‐serviceattack or a distributed denial‐of service attack.By breaching this provision, you would commit a criminal offence under the Computer Misuse Act1990. We will report any such breach to the relevant law enforcement authorities and we will co‐operate with those authorities by disclosing your identity to them. In the event of such a breach,your right to use our Website will cease immediately.We will not be liable for any loss or damage caused by a distributed denial‐of‐service attack, virusesor other technologically harmful material that may infect your computer equipment, computerprograms, data or other proprietary material due to your use of our Website or to your downloadingof any material posted on it, or on any website linked to it.
7. THIRD PARTY LINKS
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites ormaterial nor do we review or endorse them. We will not be liable for the privacy practices or contentof such websites nor for any damage, loss or offence caused or alleged to be caused in connectionwith, the use of or reliance on any such advertising, content, products, materials or services availableon such external websites or resources.
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e‐mail (or by other means if no e‐mail address has been provided) and you will havethe option either to wait until the item is available from stock or to cancel your order.Any orders placed by you will be treated as an offer to purchase the goods or services from us andwe have the right to reject such offers at any time. You acknowledge that any automatedacknowledgement of your order which you may receive from us shall not amount to our acceptanceof your offer to purchase goods or services advertized on the Website.The conclusion of a contract between you and us will take place when we (i) debit your credit, debitcard or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is thelater, at which time we shall send you an e‐mail confirming that the contract has been concluded('Dispatch Confirmation'). The contract will relate only to those goods or services whose dispatch wehave confirmed in the Dispatch Confirmation. We will not be obliged to supply any other goods orservices which may have been part of your order until the dispatch of such goods or services hasbeen confirmed in a separate Dispatch Confirmation.We will take all reasonable care, in so far as it is in our power to do so, to keep the details of yourorder and payment secure, but in the absence of negligence on our part we cannot be liable for anyloss you may suffer if a third party procures unauthorized access to any data provided by you whenaccessing or ordering from the Website.The products sold on the Website are not for re‐sale or distribution. We reserve the right to cancelorders and/or suspend accounts where we believe products are being ordered in breach of thisprovision.You will assume the risk for the products once they have been delivered to the delivery addresswhich you specified when ordering the products. We accept no liability where you provide anincorrect delivery address or where you fail to collect the products from the delivery address whichyou specified.
9. CANCELLATION RIGHTS
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14days from the day on which you acquire physical possession of the goods.If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for furtherdetails of how.
10. PRICE AND PAYMENT
Sales Tax, where applicable, will be added to your order at checkout.
Due to stock availability, goods may be dispatched from outside the United States of America, in which case you may be subject to import duties and taxes once your delivery reaches the United States of America. Any such additional charges must be borne by you. If your delivery address is outside of the United States of America you may be subject to import duties and taxes, which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.Please note that cross border shipments may be subject to opening and inspection by customs authorities. are deemed to be the importer of all goods we dispatch to you and must therefore comply with all the laws and regulations of the country into which the goods are being delivered. Payment can be made by any major credit or debit card or via your PayPal account. Payment will bedebited and cleared from your account before the dispatch of your good or provision of the serviceto you.In the unlikely event that the price shown on the checkout page is wrong, and we discover thisbefore accepting your order in accordance with clause 9, we are not required to sell the goods toyou at the price shown. We always try and ensure that the prices of goods shown on our Websiteare accurate, but occasionally genuine errors may occur. If we discover an error in the price of thegoods that you have ordered we will let you know as soon as possible and give you the option ofreconfirming your order at the correct price or cancelling it. If you cancel your order and you havealready paid for the goods (but they have not yet been dispatched), then you will receive a fullrefund.You confirm that the credit, debit card or PayPal account that is being used is yours. All credit/debitcardholders are subject to validation checks and authorisation by the card issuer. If the issuer of yourpayment card refuses to or does not, for any reason, authorize payment to us we will not be liable toyou for any delay or non‐delivery.If your credit or debit card payment is not processed successfully for any reason, we reserve theright to reattempt to process payment within 48 hours. In the event that the payment is stillunsuccessful, we will give you at least 48 hours’ notice in advance of any further reattempt toprocess payment by sending an email to the email address you have provided to us. If you do notwant us to reattempt to process payment, you must cancel your order in advance.We allow you to use discount codes strictly on the terms and conditions upon which they wereissued which, amongst other things, may include terms relating to your eligibility to use them and amaximum order value. Please familiarize yourself with these terms and conditions before you placean order as we reserve the right to reject or cancel any orders which do not comply with these termseven if your credit or debit card has been charged.If there is any inconsistency between the terms and conditions upon which the discount codes wereissued and these terms and conditions, the discount code terms and conditions prevail. A copy of thediscount code terms and conditions can be obtained by contacting our customer servicerepresentatives via your “Account” or the “Contact Us” page on us.antipodesnature.com.
12. ELIGIBILITY TO PURCHASE
To be eligible to purchase goods on this Website and lawfully enter into and form contracts on this Website under English law you must:if an individual, be 18 years of age or over; and register your real name, address, phone number, e‐mail address any other details requested.By offering to purchase goods and services you represent to us that you are 18 years of age or overand authorize us to transmit information (included updated information) to obtain information fromthird parties, including but not limited to, your debit or credit card numbers or credit reports toauthenticate your identity, to validate your credit card, to obtain an initial credit card authorisationand to authorize individual purchase transactions.
13. INTELLECTUAL PROPERTY
The content of the Website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Websiteshall remain with us or our licensors.You may retrieve and display the content of the Website on a computer screen, store such contentin electronic form on disk (but not any server or other storage device connected to a network) orprint one copy of such content for your own personal, non‐commercial use, provided you keep intactall and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy ordistribute or use for commercial purposes any of the materials or content on the Website.
14. LIMITATION OF LIABILITY
Notwithstanding any other provision in the Terms, nothing in these Terms: affect or limit your rights as a consumer under English law; or will exclude or limit our liability fordeath or personal injury resulting from our negligence.The Website is provided on an 'as is' and 'as available' basis without any representation orendorsement made and we make no warranties, whether express or implied, in relation to it and itsuse. You acknowledge that we cannot guarantee and cannot be responsible for the security orprivacy of the Website and any information provided by you. You must bear the risk associated withthe use of the Internet.Whilst we will try to ensure that material included on the Website is correct, reputable and of highquality, we cannot accept responsibility if this is not the case. We will not be responsible for anyerrors or omissions or for the results obtained from the use of such information or for any technicalproblems you may experience with the Website. If we are informed of any inaccuracies in thematerial on the Website we will attempt to correct this as soon as we reasonably can.In particular, we disclaim all liabilities in connection with the following:incompatibility of the Website with any of your equipment, software or telecommunications links;technical problems including errors or interruptions of the Website;unsuitability, unreliability or inaccuracy of the Website; andfailure of the Website to meet your requirements.To the full extent allowed by applicable law, you agree that we will not be liable to you or any thirdparty for any consequential or incidental damages (both of which terms includes, without limitation,pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure,loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever thatarise out of or are related to the Website.
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity andenforceability of any remaining provisions of the Terms.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
17. ENTIRE AGREEMENT
These Terms form the entire basis of any agreement reached between you and us.
18. LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
If you submit a review, you grant us a non‐exclusive, royalty‐free, perpetual, irrevocable, and fully sub‐licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.You grant Antipodes and its sub‐licensees the right to use the name that you submit in connectionwith such content, if they choose.You agree to waive your right to be identified as the author of such content and your right to objectto derogatory treatment of such content.You agree to perform all further acts necessary to perfect any of the above rights granted by you toAntipodes, including the execution of deeds and documents, at the request of Antipodes.You represent and warrant that you own or otherwise control all of the rights to the content thatyou post; that, as at the date that the content or material is submitted to Antipodes:The content and material is accurate;Use of the content and material you supply does not breach any applicable Antipodes guidelines andwill not cause injury to any person or entity (including that the content or material is notdefamatory). You agree to indemnify Antipodes for all claims brought by a third party againstAntipodes arising out of or in connection with a breach of any of these warranties.Winners of the review promotion will be notified by email.
We reserve the right to amend these Terms without notice from time to time. These rules will be deemed incorporated into each competition except to the extent that anyspecific instruction in a competition provides otherwise.By entering the competition entrants will be deemed to have read and understood these Terms andbe bound by them. All of our decisions will be final and binding and no correspondence will beentered into.Any person who is an employee or an immediate family member of an employee of any The HutGroup company or any other person who is directly connected with the organisation of anyparticular competition is ineligible to participate.Competitions are only open to residents of the US.All entrants are to be aged 18 or over unless any other age restriction is specified or implied.Entrants should, if under 18, obtain permission in advance from their parent or guardian.All entries must be received by the closing date specified in the competition. Answers will beentered upon submission. No responsibility will be taken for any answers that are misdirected, lostfor technical or other reasons or received after the closing date.We reserve the absolute right to disqualify without notice any entries to any competition which weconsider have used improper technical means to enter and/or we believe is fraudulent.Entrants are liable for their costs to access computer networks.We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrantto comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or
(iii) any server, system or network failures, malfunctioning or inaccessibility. We shall be the promoter of all competitions subject to these terms and conditions unless statedotherwise.
If for any reason an advertized prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value.Only one prize will be awarded per household.There will be no cash or other alternative to the prize offered and prizes are not transferable.
The winner's name will be selected in a random draw, after the closing date, from all correct answers received.The winner of a prize will be notified within 28 days after the winner has been ascertained.Please allow 28 days for delivery of all prizes.If the winner of the competition is unable to take up a prize for any reason or if the winner cannotbe notified after reasonable efforts having been made then we may dispose of the prize as we thinkfit without any liability to the winner for having done so.For each competition, only one prize will be awarded per entrant / email address. Names of winnerswill be available on request.The names of the winners may be published on our Website and/or on our Facebook, Twitter or anyother social media platform.
Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardianof any winner who is under the age of 16 and to require such a winner to choose as a companionsomeone 18 or over.Competition prizes/tickets may be restricted to certain times of the year and unless otherwise statedall prizes must be taken within six months of the date of the competition draw.Where prizes are to be provided by a third party then the winner will be required to complete allappropriate or applicable booking or other formalities direct with such providers. We will have noresponsibility for the acts/defaults of any other persons or companies.The prize cannot be exchanged, refunded or transferred. No cash alternative is available.The Promoter reserves the right to disqualify without notice any entries that it believes arefraudulent.The Promoter’s decision is final and no correspondence will be entered into.The Promoter reserves the right to change these terms and conditions at any time (and any suchchange shall be notified to you by text).Entry into the prize draw will be taken as acceptance of these terms and conditions. The prize drawand these terms and conditions are governed by English law and subject to the exclusive jurisdictionof the English Courts. Promoter: The Hut.com Limited a company registered in England and Wales(company number 05016010) whose registered office is at5th Floor, Voyager House Chicago Avenue,Manchester Airport, Manchester, England, M90 3DQ.
21. REFERRAL SCHEME
Subject to the terms set out below, you may earn ‘credit’ for use on this Website by referring a new customer(s) to us through our referral scheme by sharing the referral link and/or referral code weprovide to you (the “Referral Scheme”). You are only eligible to participate as a ‘referrer’ in thisReferral Scheme if you have previously placed an order on the Website.A new customer is a natural person who has not previously placed an order with us (a "Referee"). Ifthe Referee has an account on the Website but has not previously placed an order on the Websitethen they are entitled to participate in the Referral Scheme through the ‘referral link’ only. If theReferee already has an account on the Website then they will be unable to participate in the ReferralScheme using a ‘referral code’ (regardless of whether they have previously placed an order).If the Referee has clicked through your referral link the discount code will automatically be appliedat checkout. If the Referee is using a referral code, the Referee must enter this code at checkout.For the avoidance of doubt, any credit generated from the Referral Scheme may only be spent onthe Website and neither you nor the Referee is entitled to receive any payment of any kind inrespect of the credit. The credit is not redeemable for cash. The credit that stands to your ReferralScheme account is not transferable in any way.You will receive the applicable credit on your account 24 hours after despatch of the Referee's order.If the Referee cancels their order for any reason within 3 days of it being despatched, you will notqualify for any credit. You will receive your credit in the default currency of the Website.Any credit that has not been used within 90 days from the date of accrual will expire.The Referee must place an order with a value of at least the minimum value as stated on theWebsite from time to time.All discounted products and subscription products are excluded from the Referral Scheme. If you areparticipating in the Referral Scheme, you will be unable to participate in any affiliate schemes, cash‐back offers and/or any other promotions of this nature.We may, in our sole discretion, withdraw your credit generated from the Referral Scheme at anytime if we believe or suspect that your use of the Referral Scheme is fraudulent, misleading orcontrary to these terms.
Any credit will be valid for 6 months from the date of issue.
23. SITE OFFERS
Maximum discount will be £500 per order if not otherwise stated. Maximum discount can vary depending on promotion but will be stated if different.
Site/Selected Item Discounts
Discount applied at basket, excluding free gifts and other promotional items. Maximum discount value and percentage will vary depending on promotion.
Discount given when offer requirements are met. Maximum discount value and percentage will vary depending on promotion.
Discount percentage decreases periodically over time, as stated. Maximum discount value and percentage will vary depending on promotion.
Discount automatically applied to products as shown on product pages. In some instances, Was/Now pricing may stack with an offer code, however this is dependent on promotion.
Gift(s) automatically added to basket when offer requirements are met. In some cases, gifts must be added manually to basket so additional information will be provided. In order for us to facilitate theprovision of a free gift, it may be necessary for us to include the free gift on our site at a nominalvalue. For the avoidance of doubt, you are not entitled to 'purchase' the free gift without purchasingthe product it is provided free with and any attempt to 'purchase' the free gift will be cancelled(notwithstanding any automated communication you may receive acknowledging your order). In theunlikely event that the free gift is despatched to you, you shall be obliged to return the free gift uponwritten request.
Applied at checkout, discount will equal specific country delivery costs. Shipping to other countries may still incur a charge.
Discount applies to the cheapest in‐basket item that meets the promotional requirements.
Specifically stated items are exempt from discount. We reserve the right to amend the list of exempt products at any time. Only one discount code can be applied per basket.